If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds will appear on your account within 3-5 business days from the refund date.
Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the addresses below.
For returns via the USPS Postal Service ship items to:
imaginechildhood.com LLC
Returns Dept.
PO Box 1914
Castle Rock, CO
80104
For Returns via UPS or Fed Ex ship items to:
imaginechildhood.com LLC
Returns Dept.
1505 Voorhees Ranch Way
Castle Rock, CO
80109
